Meet Andrew
He is the founder of The Oxley Group, an Executive and Leadership Coaching Practice with a focus on helping companies attract, develop, and retain high-performing employees that deliver exceptional performance.
He inspires thousands of CEO’s and leaders every year through speaking, training, and coaching. His clients include many household names including Mohawk, CNN, Cartier, TK Elevator, and Progressive.
Field Services Convention
Clip: Dave Cooper
What do you do when you know that your boss's instructions will lead to failure, and no matter how well you try to respectfully push back on those instructions, you're met with 'this is what we're going to do!'? How do you move forward?
When it comes to changing the way that employees engage with each other and their customers it is not enough to review the same tired old strategies that have not worked before. The first step in turning frustration into delight is to UNDERSTAND yourself and DISCOVER the different ways people interpret words such as ‘customer service’ and ‘teamwork’.
Are you the Hero, Villain, or the Guide of your Employees lives? Do you know how playing each role may affect your team's productivity?
PRODUCTION MANAGER, COCA-COLA COMPANY
PRESIDENT , SYFAN LOGISTICS
COO, HALSKI SYSTEM